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  • Indigenous reconciliation

    We are grateful to work on the homelands of First Nations across all of what we now call British Columbia. We thank the caretakers of these lands and honour their long tradition of supporting the health and safety of their people. We are specifically grateful to the lək̓ʷəŋən (Lekwungen) speaking peoples- the Songhees and  Xwsepsum First Nations…


  • Legislation and regulations

    Legislation The Oversight Office operates under the Health Professions and Occupations Act (HPOA) and its regulations. HPOA Order in Council regulations HPOA Ministerial Order regulations


  • Make a complaint

    On this page How the complaint process works Learn how we handle complaints and what you can expect once we receive your complaint. Our complaint process Policies Read our policies related to complaints. Complaint intake and assessment policy and guidelines (PDF, 296.4KB) Oversight process policy (PDF, 316KB) Before you submit a complaint Anyone can submit…


  • Meet the superintendent

    Sherri Young Sherri Young was appointed as the superintendent of the Health Professions and Occupations Regulatory Oversight Office (the Oversight Office) in the summer of 2024.   Sherri has more than 20 years of regulatory, compliance and enforcement experience at federal and territorial governments in a variety of fields including the natural resource sector and transportation.…







  • Our complaint process

    How we handle complaints The Oversight Office can receive complaints about: When we receive a complaint, we pre-screen and assess it to make sure we have enough information to understand and evaluate the issue raised. Following a complaint assessment, a complaint will either: Once a complaint is dismissed it may be possible to work with…